I've been having a very curious conversation with an Austrian gentleman who tells me that he has managed to obtain a full refund from Lyoness just by requesting one through a lawyer.
This is the correspondence between the two parties reproduced with kind permission:
Dear Mr. Fromhold,
I bought "Customer Clouds" from Lyoness / Lyconet in June 2016 (value € 11500)
However, I doubt that I will ever get the money back as promised. So my question is how high are the chances of success that I get back the money by means of legal proceedings?
Would be glad about a feedback on your part.
Yours sincerely
Mr. *********
Dear Mr. ******
Thank you for contacting us.
In itself, Lyoness pays back the deposits on my refund request within 10 days.
So that I can query the further relevant documents (in particular payments and payment overview) on-line, I ask myself to announce the entrance data to your Lyoness account.
If you have a legal protection insurance, this may also cover the costs, which is why I ask in this case to announce the insurance, including the police number.
Yours sincerely,
Lawyer
Mag. Josef Fromhold
Mariahilfer Straße 66/13
1070 Vienna
Mobile +43 6603605614
Tel +43 1 9962104 Fax -66
IBAN: *************
Dear Mr. Mag. Dr. Fromhold!
With this email I send you all relevant documents including my legal protection insurance policy number: (R************)
Login details for my Lyoness / Lyconet account are:
Username: **********@gmail.com
Password: *******
Yours sincerely
Mr. ****************
Dear Mr. ********l!
I am pleased to inform you that Lyoness has made a payment of € 12,259.81 on the basis of my request for repayment.
The amount paid out corresponds to the deposits minus the paid member benefits plus the interest.
Please let me know with which insurance you have your legal protection.
Yours sincerely,
Lawyer
Mag. Josef Fromhold
Mariahilfer Straße 66/13
1070 Vienna
Mobile +43 6603605614
Tel +43 1 9962104 Fax -66
The cost of this action was 1000 euros and although this gentleman tried (and failed) to get
the money back though his insurance policy, it still looks like a good way to recover funds
that would otherwise be lost forever.
This lawyer claims to have helped around 600 people get refunds from Lyoness.
Dear Mr. Fromhold,
I bought "Customer Clouds" from Lyoness / Lyconet in June 2016 (value € 11500)
However, I doubt that I will ever get the money back as promised. So my question is how high are the chances of success that I get back the money by means of legal proceedings?
Would be glad about a feedback on your part.
Yours sincerely
Mr. *********
Dear Mr. ******
Thank you for contacting us.
In itself, Lyoness pays back the deposits on my refund request within 10 days.
So that I can query the further relevant documents (in particular payments and payment overview) on-line, I ask myself to announce the entrance data to your Lyoness account.
If you have a legal protection insurance, this may also cover the costs, which is why I ask in this case to announce the insurance, including the police number.
Yours sincerely,
Lawyer
Mag. Josef Fromhold
Mariahilfer Straße 66/13
1070 Vienna
Mobile +43 6603605614
Tel +43 1 9962104 Fax -66
IBAN: *************
Dear Mr. Mag. Dr. Fromhold!
With this email I send you all relevant documents including my legal protection insurance policy number: (R************)
Login details for my Lyoness / Lyconet account are:
Username: **********@gmail.com
Password: *******
Yours sincerely
Mr. ****************
Dear Mr. ********l!
I am pleased to inform you that Lyoness has made a payment of € 12,259.81 on the basis of my request for repayment.
The amount paid out corresponds to the deposits minus the paid member benefits plus the interest.
Please let me know with which insurance you have your legal protection.
Yours sincerely,
Lawyer
Mag. Josef Fromhold
Mariahilfer Straße 66/13
1070 Vienna
Mobile +43 6603605614
Tel +43 1 9962104 Fax -66
The cost of this action was 1000 euros and although this gentleman tried (and failed) to get
the money back though his insurance policy, it still looks like a good way to recover funds
that would otherwise be lost forever.
This lawyer claims to have helped around 600 people get refunds from Lyoness.
And considering how many people have complained in forums and on Facebook pages how hard it is to get any money back from Lyoness, it's wonderful news that Lyoness appear to cave in at the very mention of the word 'lawyer'.
Maybe it's worth a try to get some money back this way?
Why not contact the lawyer directly and see how you get on?
Let me know if it works for you? Thanks.
